{"id":1136,"date":"2025-03-07T12:04:54","date_gmt":"2025-03-07T12:04:54","guid":{"rendered":"https:\/\/wordpress-1424793-5314585.cloudwaysapps.com\/?page_id=1136"},"modified":"2026-08-10T17:14:23","modified_gmt":"2026-08-10T17:14:23","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/pandoraoutlet.co\/fr\/retours-remboursements\/","title":{"rendered":"Retours et remboursements"},"content":{"rendered":"<h3>Politique de retour<\/h3>\nNous acceptons les retours dans les 15 jours suivant l\u2019achat pour tout produit non port\u00e9 et non lav\u00e9, \u00e0 l\u2019exception des produits sold\u00e9s d\u00e9finitivement. Vous pouvez choisir entre un remboursement sur le moyen de paiement initial ou un \u00e9change contre une autre taille ou couleur. \u00c0 de rares occasions, nous nous r\u00e9servons le droit de refuser les demandes de retour ou d\u2019\u00e9change si nous constatons des signes de fraude, d\u2019abus ou d\u2019un autre comportement manipulateur. Si vous rencontrez un probl\u00e8me avec votre \u00e9change ou votre retour, veuillez nous contacter d\u00e8s que possible, car nous pourrions ne pas \u00eatre en mesure d\u2019accepter certaines demandes apr\u00e8s l\u2019expiration du d\u00e9lai de retour.\n<h3><\/h3>\n<h3>Comment effectuer un retour si j\u2019ai command\u00e9 en tant qu\u2019invit\u00e9 ?<\/h3>\nSi vous avez pass\u00e9 une commande sans cr\u00e9er de compte, vous pouvez tout de m\u00eame effectuer un retour sur le site. Il vous suffit d\u2019aller sur notre <a href=\"https:\/\/pandoraoutlet.co\/fr\/portail-des-retours\/\" target=\"_blank\" rel=\"noopener\"><span class=\"link\">Portail des retours<\/span><\/a> et de fournir votre num\u00e9ro de commande ainsi que votre adresse e-mail. Vous trouverez votre num\u00e9ro de commande \u00e0 7 chiffres sur la facture d\u2019exp\u00e9dition incluse dans votre commande, dans l\u2019e-mail de confirmation de commande ou dans l\u2019e-mail de confirmation d\u2019exp\u00e9dition. Si vous rencontrez des probl\u00e8mes ou avez d\u2019autres questions, vous pouvez toujours <a href=\"https:\/\/pandoraoutlet.co\/fr\/nous-contacter\/\"><span class=\"link\">contacter<\/span><\/a> notre service client, qui se fera un plaisir de vous aider.<br><\/br>\n<div class=\"returns-portal\"><strong><a href=\"https:\/\/pandoraoutlet.co\/fr\/portail-des-retours\/\"><span class=\"link\">Cliquez ici pour commencer votre retour<\/span><\/a><\/strong><\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Return policy We accept returns within 15 days of purchase on any product that is unworn and unwashed with the exception of final sale products.\u00a0 You can choose between a refund to the original payment or an exchange for a different size or color. On rare occasions, we reserve the right to deny return or [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-1136","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_structure_type":"default","content_style_source":"custom","content_style":"boxed","styles_descriptor":{"styles":{"desktop":"[data-prefix=\"single_page\"] [class*=\"ct-container\"] > article[class*=\"post\"] {--has-boxed:var(--true);--has-wide:var(--false);background-color:var(--has-background, var(--theme-palette-color-8));--theme-boxed-content-border-radius:3px;--theme-boxed-content-spacing:40px;--theme-boxed-content-box-shadow:0px 12px 18px -6px rgba(34, 56, 101, 0.04);}","tablet":"[data-prefix=\"single_page\"] [class*=\"ct-container\"] > article[class*=\"post\"] {--theme-boxed-content-spacing:35px;}","mobile":"[data-prefix=\"single_page\"] [class*=\"ct-container\"] > article[class*=\"post\"] {--theme-boxed-content-spacing:20px;}"},"google_fonts":[],"version":6}},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Returns &amp; 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